How fast does your firm answer a new client?

Score yourself in 60 seconds. Five questions. No charge.

When a new client reaches out, the first firm to reply usually gets the conversation. This quick scorecard shows where your intake is fast and where leads may be slipping away.

The 60-second Speed to Lead Scorecard

Pick one answer for each question. Each question is worth up to 2 points. Your score is out of 10.

1When a new inquiry comes in through your website or email, how fast does a real reply go out?

2What happens to an inquiry that arrives after 5 PM or on a weekend?

3When you miss a phone call, does the caller get a text back?

4Can a new lead book a consult without a back-and-forth?

5Does every new lead get a follow-up if they do not respond to your first reply?

Answer all 5 questions to see your score.